Theory Template
Name of Theory
Acronym
XYZ
Alternate name(s)
N/A or as applicable
Main dependent construct(s)/factor(s)
New IS implementation facing ‘rejection’ or ‘opposition’ or atleast resulting in ‘postponement’
Main independent construct(s)/factor(s)
Functional (Situational), Psychological (Cultural, Social) barrier factors causing hesitancy to implementation of new IS technologies
Concise description of theory
Explain in few lines
Generic context
Explain in brief about the generic context and make use of bulleted points if needed
- Usage barrier: She thinks it’s too complicated for you to use as a kid.
- Value barrier: She doesn’t think the robot is useful or fun enough for its price.
- Risk barrier: She worries that the robot might break easily or hurt you somehow.
- Tradition barrier: She prefers simpler toys that she played with when she was young.
- Image barrier: She thinks the robot is too flashy or childish for you.
‘Information Systems’ context
Explain in brief on how this theory is relevant to IS context and make use of bulleted points if needed.
Here are some ways in which innovation resistance theory is relevant to IS:
- First point
- Second point
- Nth point
Write a summarized line
.
Diagram/schematic of theory
(enlist your one or two figure as applicable)
- Figure 1: Types of Invocation Resistance (Source: Ram, S. and Sheth, J.N. 1989)
.
Originating author(s)
- Sheth, Jagadish. N; & Stellner, W. H. (1979) – provided the psychology base thought process
- S. Ram (1987) – conceptualized a model of Innovation Resistance
- Ram, S. and Sheth, J.N. (1989) – refined the model explanation from practical perspective
Seminal article(s)
- Sheth, J. N; & Stellner, W. H. (1979). Psychology of Innovation Resistance: The less developed concept (LDC) in diffusion research (No. 622). Urbana-Champaign, IL, USA: College of Commerce and Business Administration, University of Illinois at Urbana-Champaign. Permalink: https://hdl.handle.net/2142/26627
- S. Ram (1987), A Model of Innovation Resistance, in NA - Advances in Consumer Research Volume 14, eds. Melanie Wallendorf and Paul Anderson, Provo, UT: Association for Consumer Research, Pages: 208-212. https://www.acrwebsite.org/volumes/6688/volumes/v14/NA-14
- Ram, S. and Sheth, J.N. (1989), Consumer Resistance to Innovations: The Marketing Problem and its solutions, Journal of Consumer Marketing, Vol. 6 No. 2, pp. 5-14. https://doi.org/10.1108/EUM0000000002542
Originating area
Marketing – Consumer Behaviour
Level of analysis
Group
Links from this theory to other theories
This theory is different from ‘Diffusion of Innovations Theory’, which is also a popular innovation-based theory used in context of IS – Information Systems
Key References Outside IS Research Area
- Heidenreich, S. and Kraemer, T. (2016), Innovations—Doomed to Fail? Journal of Product Innovation Management, Vol 33: Pages 277-297. https://doi.org/10.1111/jpim.12273
- Ju, N., Lee, KH. (2020), Consumer resistance to innovation: smart clothing (Fashion and Textiles), International Journal of Interdisciplinary Research, Volume 7, 21. https://doi.org/10.1186/s40691-020-00210-z
- Mohd Sadiq, Mohd Adil, Justin Paul (2021), An innovation resistance theory perspective on purchase of eco-friendly cosmetics, Journal of Retailing and Consumer Services, Volume 59, 102369, ISSN 0969-6989, https://doi.org/10.1016/j.jretconser.2020.102369
- Dan Huang, Alexandra Coghlan, Xin Jin (2022), A process perspective on consumer innovation resistance to Airbnb: A narrative approach, International Journal of Hospitality Management, Volume 107, 103306, ISSN 0278-4319, https://doi.org/10.1016/j.ijhm.2022.103306
IS articles that use the theory
- Chung, K. C., & Liang, S. W. J. (2020). Understanding factors affecting innovation resistance of mobile payments in Taiwan: An integrative perspective. Mathematics, 8(10), 1841. https://doi.org/10.3390/math8101841
- Kaur, P; Dhir, A; Ray, A; Bala, P.K; and Khalil, A. (2021), Innovation resistance theory perspective on the use of food delivery applications, Journal of Enterprise Information Management, Vol. 34 No. 6, pp. 1746-1768. https://doi.org/10.1108/JEIM-03-2020-0091
- Zhenya Tang, Leida Chen (2022); Understanding seller resistance to digital device recycling platform: An innovation resistance perspective, Electronic Commerce Research and Applications, Volume 51, 101114, ISSN 1567-4223, https://doi.org/10.1016/j.elerap.2021.101114
- Shishan, F., Hmoud, H., Zaidan, H., Qasem, Z. (2022). The Innovation Resistance Theory: The Case of Cryptocurrencies. In: Musleh Al-Sartawi, A.M.A. (eds) Artificial Intelligence for Sustainable Finance and Sustainable Technology. ICGER 2021. Lecture Notes in Networks and Systems, vol 423. Springer, Cham. https://doi.org/10.1007/978-3-030-93464-4_45
- Park, E. H., Werder, K., Cao, L., & Ramesh, B. (2022). Why do Family Members Reject AI in Health Care? Competing Effects of Emotions. Journal of Management Information Systems, 39(3), 765–792. https://doi.org/10.1080/07421222.2022.2096550
External links
- https://solvinnov.com/resistance-of-innovation/ - a website maintained by Dr. Adam Tacy, dealing with various topics of innovation and has a dedicated section on IRT
- An exploratory study of mobile banking services resistance, July 2012, International Journal of Mobile Communications 10(4):366-385, https://doi/10.1504/IJMC.2012.048136 -- this doesn’t directly use the IRT theory but makes a good contextual reading on innovation resistance
- NADINE HIETSCHOLD, RONNY REINHARDT, SEBASTIAN GURTNER (2020), Who put the “NO” in Innovation? Innovation resistance leaders’ behaviour and self-identities, Technological Forecasting and Social Change, Volume 158, 120177, ISSN 0040-1625, https://doi.org/10.1016/j.techfore.2020.120177 -- this doesn’t directly use the IRT theory but makes a good contextual reading on innovation resistance
- https://hbsp.harvard.edu/product/W18034-PDF-ENG – Apple Watch: Managing Innovation Resistance, a teaching business case study by Tania Bucic, Gaganpreet Singh
- https://www.diva-portal.org/smash/get/diva2:865523/FULLTEXT01.pdf -- Attitudes of French consumers towards breakthrough innovation – A qualitative study about Google Glass, a 2015 Masters-degree-thesis by student authors Allison Le Garrec and Jérémy Torregrosa, under their Supervisor Peter Hultén, of college Umeå School of Business and Economics
- https://www.google.co.in/books/edition/Information_Systems_Innovation_and_Diffu/B2K9W5sqvKEC?hl=en&gbpv=0&kptab=overview – Google Books – Larsen, T. J. (1998). Innovation: A Framework for Research and Practice. Information systems innovation and diffusion: Issues and directions, 411.
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Name - affiliated institute or organization
Date last updated
dd-MMM-yyyy
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