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→Acronym
== '''Customer focus theory''' ==
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=='''Customer Focus Theory'''==
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== Acronym ==
==Acronym==
CFT
== Alternate name(s) ==
==Alternate name(s)==
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N/A
N/A
Customer Focus
Customer Focus
== Main independent construct(s)/factor(s) ==
==Main independent construct(s)/factor(s)==
Customer Requirements, Customer Information, Customer Feedback, Customer Relationship, Customer Identity, Customer Location, Customer Personality, Prior Experience with Customer
==Concise description of theory==
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== Concise description of theory ==
==Diagram/schematic of theory==
[[File:Customer_Focus_Model.jpg]]
==Originating author(s)==
Lohan et al. 2011
==Seminal articles==
Lohan, Garry; Conboy, Kieran; and Lang, Michael (2011) "Examining Customer Focus in IT Project Management: Findings from Irish and Norwegian case studies," Scandinavian Journal of Information Systems: Vol. 23: Iss. 2, Article 2. Available at: http://aisel.aisnet.org/sjis/vol23/iss2/2
==Originating area==
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== Diagram/schematic of theory ==
==Level of analysis==
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==IS articles that use the theory==
Lohan, Garry; Conboy, Kieran; and Lang, Michael (2011) "Examining Customer Focus in IT Project Management: Findings from Irish and Norwegian case studies," Scandinavian Journal of Information Systems: Vol. 23: Iss. 2, Article 2.
Available at: http://aisel.aisnet.org/sjis/vol23/iss2/2
==Links from this theory to other theories==
== IS articles that use the theory ==
== Links from this theory to other theories ==
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== External links ==
==External links==
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== Original Contributor(s) ==
==Original Contributor(s)==