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== Main independent construct(s)/factor(s) ==
 
== Main independent construct(s)/factor(s) ==
1. Systems quality
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2. Information quality
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CR does not have "Dependent" or "Independent" constructs, per se. The ontological model of CR is described below.
 
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3. Service quality
  −
 
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4. Control techniques
  −
 
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5. Implementation factors
  −
 
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6. Implementation success
      
== Concise description of theory ==
 
== Concise description of theory ==
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