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Line 101: − 1 liner with links to other theory. Example: This theory is different from ‘[[Diffusion of innovations theory|Diffusion of Innovations Theory]]’, which is also a popular innovation-based theory used in context of IS – Information Systems+ + + + + + + − + − + − + − + + + + + + + − + − + − + − + − + + + + + + + + − + − + − # NADINE HIETSCHOLD, RONNY REINHARDT, SEBASTIAN GURTNER (2020), Who put the “NO” in Innovation? Innovation resistance leaders’ behaviour and self-identities, Technological Forecasting and Social Change, Volume 158, 120177, ISSN 0040-1625, <nowiki>https://doi.org/10.1016/j.techfore.2020.120177</nowiki> -- ''this doesn’t directly use the IRT theory but makes a good contextual reading on innovation resistance''+ − + − + − − Name - affiliated institute or organization+ − dd-MMM-yyyy+
completed content changes for Cynefin
.
==Originating author(s)==
==Originating author(s)==
It was developed and published in the Harvard Business Review in 2007 by:
It was developed and published in the Harvard Business Review in 2007 by:
==Seminal article(s) ==
==Seminal article(s) ==
#Sheth, J. N; & Stellner, W. H. (1979). Psychology of Innovation Resistance: The less developed concept (LDC) in diffusion research (No. 622). Urbana-Champaign, IL, USA: College of Commerce and Business Administration, University of Illinois at Urbana-Champaign. Permalink: <nowiki>https://hdl.handle.net/2142/26627</nowiki>
# Snowden, D. (2005), "Strategy in the context of uncertainty", Handbook of Business Strategy, Vol. 6 No. 1, pp. 47-54. <nowiki>https://doi.org/10.1108/08944310510556955</nowiki>
#S. Ram (1987), A Model of Innovation Resistance, in NA - Advances in Consumer Research Volume 14, eds. Melanie Wallendorf and Paul Anderson, Provo, UT: Association for Consumer Research, Pages: 208-212. <nowiki>https://www.acrwebsite.org/volumes/6688/volumes/v14/NA-14</nowiki>
# Snowden, D. J., & Boone, M. E. (2007). A leader’s framework for decision making. Harvard business review, 85(11), 68. Link to original HBR article: <nowiki>https://hbr.org/2007/11/a-leaders-framework-for-decision-making</nowiki>
#Ram, S. and Sheth, J.N. (1989), Consumer Resistance to Innovations: The Marketing Problem and its solutions, Journal of Consumer Marketing, Vol. 6 No. 2, pp. 5-14. <nowiki>https://doi.org/10.1108/EUM0000000002542</nowiki>
# Erik Puik, Darek Ceglarek, (2015), The Quality of a Design will not Exceed the Knowledge of its Designer; an Analysis Based on Axiomatic Information and the Cynefin Framework, Procedia CIRP, Volume 34, Pages 19-24, ISSN 2212-8271, <nowiki>https://doi.org/10.1016/j.procir.2015.07.040</nowiki>
== Originating area==
== Originating area==
Group or System
Group or System
==Links from this theory to other theories==
==Links from this theory to other theories==
As explained in the earlier section, this framework derives its amalgamated strengths from below frameworks:
* Systems Theory: <nowiki>https://en.wikipedia.org/wiki/Systems_theory</nowiki>
* Complexity Theory: <nowiki>https://en.wikipedia.org/wiki/Complexity_theory_and_organizations</nowiki>
* Network Theory: <nowiki>https://en.wikipedia.org/wiki/Network_theory</nowiki>
* Learning Theory: <nowiki>https://en.wikipedia.org/wiki/Learning_theory_(education)</nowiki>
==Key References Outside IS Research Area==
==Key References Outside IS Research Area==
#Heidenreich, S. and Kraemer, T. (2016), Innovations—Doomed to Fail? Journal of Product Innovation Management, Vol 33: Pages 277-297. <nowiki>https://doi.org/10.1111/jpim.12273</nowiki>
# Elford, W. (2012). A multi-ontology view of ergonomics: applying the Cynefin Framework to improve theory and practice. Work, 41, 812–817. <nowiki>https://doi.org/10.3233/wor-2012-0246-812</nowiki>
# Ju, N., Lee, KH. (2020), Consumer resistance to innovation: smart clothing (Fashion and Textiles), International Journal of Interdisciplinary Research, Volume 7, 21. <nowiki>https://doi.org/10.1186/s40691-020-00210-z</nowiki>
# VAN BEURDEN, E. K., KIA, A. M., ZASK, A., DIETRICH, U., & ROSE, L. (2013). Making sense in a complex landscape: how the Cynefin Framework from Complex Adaptive Systems Theory can inform health promotion practice. Health Promotion International, 28(1), 73–83. <nowiki>https://doi.org/10.2307/45153410</nowiki>
#Mohd Sadiq, Mohd Adil, Justin Paul (2021), An innovation resistance theory perspective on purchase of eco-friendly cosmetics, Journal of Retailing and Consumer Services, Volume 59, 102369, ISSN 0969-6989, <nowiki>https://doi.org/10.1016/j.jretconser.2020.102369</nowiki>
# Childs, S. and McLeod, J. (2013), Tackling the wicked problem of ERM: using the Cynefin framework as a lens, Records Management Journal, Vol. 23 No. 3, pp. 191-227. <nowiki>https://doi.org/10.1108/RMJ-07-2013-0016</nowiki>
#Dan Huang, Alexandra Coghlan, Xin Jin (2022), A process perspective on consumer innovation resistance to Airbnb: A narrative approach, International Journal of Hospitality Management, Volume 107, 103306, ISSN 0278-4319, <nowiki>https://doi.org/10.1016/j.ijhm.2022.103306</nowiki>
# French, S. (2013). Cynefin, statistics and decision analysis. The Journal of the Operational Research Society, 64(4), 547–561. <nowiki>https://doi.org/10.1057/jors.2012.2</nowiki>
# French, S. (2015). Cynefin: uncertainty, small worlds and scenarios. Journal of the Operational Research Society, 66(10), 1635–1645. <nowiki>https://doi.org/10.1057/jors.2015.21</nowiki>
# Walker, D. H. T., Davis, P. R., & Stevenson, A. (2017). Coping with uncertainty and ambiguity through team collaboration in infrastructure projects. International Journal of Project Management, 35(2), 180–190. <nowiki>https://doi.org/10.1016/j.ijproman.2016.11.001</nowiki>
# Nachbagauer A. (2021), Managing complexity in projects: Extending the Cynefin framework, Project Leadership and Society, 2, art. no. 100017, <nowiki>https://doi/10.1016/j.plas.2021.100017</nowiki>
# Lane, P. J., Clay-Williams, R., Johnson, A., Garde, V., & Barrett-Beck, L. (2021). Creating a healthcare variant CYNEFIN framework to improve leadership and urgent decision-making in times of crisis. Leadership in Health Services, 34(4), 454–461. <nowiki>https://doi.org/10.1108/LHS-03-2021-0013</nowiki>
# Shao, Peng, Runhua Tan, Qingjin Peng, Lulu Zhang, Kang Wang, and Yafan Dong (2022). Problem-Solving in Product Innovation Based on the Cynefin Framework-Aided TRIZ, Applied Sciences 12, no. 9: 4157. <nowiki>https://doi.org/10.3390/app12094157</nowiki>
# Caldera, S., Desha, C., & Dawes, L. (2022). Applying Cynefin framework to explore the experiences of engineering educators undertaking ‘emergency remote teaching’ during the COVID-19 pandemic. Australasian Journal of Engineering Education, 27(1), 3–15. <nowiki>https://doi.org/10.1080/22054952.2021.2020958</nowiki>
==IS articles that use the theory==
==IS articles that use the theory==
# Chung, K. C., & Liang, S. W. J. (2020). Understanding factors affecting innovation resistance of mobile payments in Taiwan: An integrative perspective. Mathematics, 8(10), 1841. <nowiki>https://doi.org/10.3390/math8101841</nowiki>
# McLeod J., Childs S. (2013), The Cynefin framework: A tool for analysing qualitative data in information science?, Library and Information Science Research, 35 (4), pp. 299 - 309, <nowiki>https://doi/10.1016/j.lisr.2013.05.004</nowiki>
#Kaur, P; Dhir, A; Ray, A; Bala, P.K; and Khalil, A. (2021), Innovation resistance theory perspective on the use of food delivery applications, Journal of Enterprise Information Management, Vol. 34 No. 6, pp. 1746-1768. <nowiki>https://doi.org/10.1108/JEIM-03-2020-0091</nowiki>
# Derindere, M. S. & Göçer, Ö. (2016). Cynefin Framework for Decision Makers for Information Systems Security in the face of Information Asymmetry. Istanbul Journal of Innovation in Education, Special Issue No 1 "Future Learning 2014”, 1-13. Retrieved from <nowiki>https://dergipark.org.tr/en/pub/ieyd/issue/7914/402933</nowiki>
#Zhenya Tang, Leida Chen (2022); Understanding seller resistance to digital device recycling platform: An innovation resistance perspective, Electronic Commerce Research and Applications, Volume 51, 101114, ISSN 1567-4223, <nowiki>https://doi.org/10.1016/j.elerap.2021.101114</nowiki>
# Fengwei, Y. (2016). Managing Trust in Financial Services Information Systems (Doctoral dissertation, National University of Singapore, Singapore). Link: <nowiki>https://www.proquest.com/openview/bee451180886b63a7746d8a3021dc031/1?pq-origsite=gscholar&cbl=2026366</nowiki>
#Shishan, F., Hmoud, H., Zaidan, H., Qasem, Z. (2022). The Innovation Resistance Theory: The Case of Cryptocurrencies. In: Musleh Al-Sartawi, A.M.A. (eds) Artificial Intelligence for Sustainable Finance and Sustainable Technology. ICGER 2021. Lecture Notes in Networks and Systems, vol 423. Springer, Cham. <nowiki>https://doi.org/10.1007/978-3-030-93464-4_45</nowiki>
# Moore, J. (2017). Data visualization in support of executive decision making. Interdisciplinary Journal of Information, Knowledge, and Management, 12, 125. Retrieved from: <nowiki>http://www.informingscience.org/Publications/3687</nowiki>
#Park, E. H., Werder, K., Cao, L., & Ramesh, B. (2022). Why do Family Members Reject AI in Health Care? Competing Effects of Emotions. Journal of Management Information Systems, 39(3), 765–792. <nowiki>https://doi.org/10.1080/07421222.2022.2096550</nowiki>
# Peter, G., Festo, A. G., & KG, C. (2018). The role of context in employing and evaluating enterprise social media. In European conference on knowledge management (pp. 1158-1165). Academic Conferences International Limited. <nowiki>https://www.researchgate.net/profile/Gerhard-Peter/publication/332410251_The_role_of_context_in_employing_and_evaluating_enterprise_social_media/links/5cb3881a4585156cd7992012/The-role-of-context-in-employing-and-evaluating-enterprise-social-media.pdf</nowiki>.
# Ilieva R., Anguelov K., Nikolov M. (2018), A Cynefin Framework for Agile Decision Making of AI BOTS, International Conference on High Technology for Sustainable Development, HiTech 2018 - Proceedings, art. no. 8566411, <nowiki>https://doi/10.1109/HiTech.2018.8566411</nowiki>
# Radhakrishnan, B., Jaurez, J., & Altamirano, N. (2022). Application of Artificial Intelligence and the Cynefin Framework to establish a Statistical System Prediction and Control (SSPC) in Engineering Education. Presented in 2022 ASEE Annual Conference & Exposition. Corresponding Google Scholar link: <nowiki>https://peer.asee.org/application-of-artificial-intelligence-and-the-cynefin-framework-to-establish-a-statistical-system-prediction-and-control-sspc-in-engineering-education.pdf</nowiki>
# Selgert, F. (2020). Cynefin Framework, DevOps and Secure IoT: Understanding the Nature of IoT Systems and Exploring Where in the DevOps Cycle Easy Gains Can Be Made to Increase Their Security (Vol. 12235). Springer International Publishing. <nowiki>https://doi.org/10.1007/978-3-030-55583-2_19</nowiki>
# S. De (2021), A Study on Chaos Engineering for improving Cloud Software Quality and Reliability, International Conference on Disruptive Technologies for Multi-Disciplinary Research and Applications (CENTCON), Bengaluru, India, 2021, pp. 289-294, <nowiki>https://doi/10.1109/CENTCON52345.2021.9688292</nowiki>
# Hanafizadeh, P., & Bahadornia, S. M. M. (2022). On the Nature of Problematical Situations: Developing Cynefin from an Information Processing Perspective. Philosophy of Management, 1–25. <nowiki>https://doi.org/10.1007/s40926-022-00206-3</nowiki>
# Braverman, Andrew (2022), "Redesigning the Information Technology Infrastructure Sales Engineering Process" (2022). Theses & Dissertations. 31. <nowiki>https://jdc.jefferson.edu/diss_masters/31</nowiki>
# Nobari, N., Mobini Dehkordi, A., Akbari, M. and Padash, H. (2022), Innovation intelligence and its role in environmental uncertainty management: a conceptual framework, VINE Journal of Information and Knowledge Management Systems, Vol. 52 No. 4, pp. 594-611. <nowiki>https://doi.org/10.1108/VJIKMS-06-2020-0109</nowiki>
==External links==
==External links==
#<nowiki>https://solvinnov.com/resistance-of-innovation/</nowiki> - a website maintained by Dr. Adam Tacy, dealing with various topics of innovation and has a dedicated section on IRT
# Mulder, P. (2018). What is the Cynefin Framework? Including example. Retrieved [14-MAR-2023] from Toolshero: <nowiki>https://www.toolshero.com/decision-making/cynefin-framework-dave-snowden/</nowiki>
#An exploratory study of mobile banking services resistance, July 2012, International Journal of Mobile Communications 10(4):366-385, <nowiki>https://doi/10.1504/IJMC.2012.048136</nowiki> -- ''this doesn’t directly use the IRT theory but makes a good contextual reading on innovation resistance''
# <nowiki>https://accedia.com/blog/when-to-apply-agile-in-software-development-explained-through-cynefin/</nowiki> -- website ‘Accedia’ which explains about when to apply agile using Cynefin framework
# <nowiki>https://www.mindtools.com/atddimk/the-cynefin-framework</nowiki> -- website on Cynefin Framework – that has content on using the most appropriate ‘Problem Solving Process’
#<nowiki>https://hbsp.harvard.edu/product/W18034-PDF-ENG</nowiki> – Apple Watch: Managing Innovation Resistance, a teaching business case study by Tania Bucic, Gaganpreet Singh
# <nowiki>https://ev0lve.medium.com/problems-with-cynefin-b153fd56df57</nowiki> -- a blog critique of Cynefin
#<nowiki>https://www.diva-portal.org/smash/get/diva2:865523/FULLTEXT01.pdf</nowiki> -- Attitudes of French consumers towards breakthrough innovation – A qualitative study about Google Glass, a 2015 Masters-degree-thesis by student authors Allison Le Garrec and Jérémy Torregrosa, under their Supervisor Peter Hultén, of college Umeå School of Business and Economics
# <nowiki>https://davidtjones.wordpress.com/2009/03/09/how-to-improve-lt-and-e-learning-at-universities/</nowiki> - a blog by David Jones on use of Cynefin framework in education & learning.
#<nowiki>https://www.google.co.in/books/edition/Information_Systems_Innovation_and_Diffu/B2K9W5sqvKEC?hl=en&gbpv=0&kptab=overview</nowiki> – Google Books – Larsen, T. J. (1998). Innovation: A Framework for Research and Practice. Information systems innovation and diffusion: Issues and directions, 411.
==Contributor(s)==
==Contributor(s)==
Mukesh Chaware - scholar at Indian Institute of Management, Kozhikode, India
==Date last updated==
==Date last updated==
15-MAR-2023
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